Effective Date: 08/26/2025
Last Updated: 08/26/2025

EMB International Corporation ("we," "our," "us") values the trust of our clients, partners, and visitors. Protecting your privacy and safeguarding your personal information is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us when using our services, visiting our website, or communicating with us.

Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, email address, phone number, mailing address, company information, and other identifiers you provide through forms, service inquiries, or account setup.
  • Service Information: Shipment details, transportation requests, consultation records, and related business information.
  • Technical Information: IP address, browser type, device details, cookies, and usage data when you interact with our website.
  • Payment Information: Billing details, transaction history, and payment methods (processed securely through third-party payment providers).

How We Use Your Information

Your information may be used for:

  • Providing and managing our transportation, logistics, and consultation services.
  • Processing payments, contracts, and service requests.
  • Responding to inquiries and customer support requests.
  • Improving our website, services, and customer experience.
  • Sending updates, offers, and marketing communications (with your consent where required by law).
  • Complying with legal, regulatory, and security obligations.

Sharing and Disclosure

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Trusted third parties that assist in shipping, payment processing, IT support, and business operations.
  • Business Partners: When coordinating logistics or consultation services that require collaboration.
  • Legal Authorities: Where required to comply with applicable laws, regulations, court orders, or government requests.
  • Corporate Transactions: In case of a merger, acquisition, or asset sale, your data may be transferred as part of the business transition.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to use industry-standard security measures, no method of transmission over the Internet or electronic storage is completely secure.

Cookies and Tracking Technologies

Our website may use cookies, beacons, and similar technologies to:

  • Improve site functionality and user experience.
  • Analyze site performance and visitor interactions.
  • Provide personalized marketing or service recommendations.

You may adjust your browser settings to refuse cookies; however, this may affect website performance or functionality.

Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws, including:

  • The right to access and obtain a copy of your personal data.
  • The right to request corrections or updates.
  • The right to request deletion of your information, subject to service or legal obligations.
  • The right to opt-out of marketing communications.
  • The right to restrict or object to certain types of data processing.

To exercise these rights, please contact us using the details below.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law, regulations, or contractual obligations.

International Data Transfers

If you are accessing our website or services outside the United States, please note that your information may be transferred to and processed in countries with different data protection standards.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such data, we will take immediate steps to delete it.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations, or industry practices. The "Last Updated" date at the top of this page will indicate when it was revised.